Terms of Service

Fair terms, written to be read. Last updated: August 2026.

The service

We set up and maintain an AI assistant for your business on a cloud server, reachable through Telegram (and other channels on higher plans). The assistant is trained on the information you provide and follows your instructions for customer replies and lead handling.

Setup and timing

We aim to go live within 48–72 hours of receiving the information we need. If we can't complete your setup within 14 days, you can cancel and get a full refund of the setup fee.

Guarantee

Every plan includes a 14-day money-back guarantee on the setup fee, starting the day your assistant goes live. Monthly fees are refunded pro-rata for unused time if you cancel.

Payments

50% advance before setup begins, 50% on delivery. Monthly plans are billed at the start of each month and can be cancelled anytime. Yearly billing saves 10%.

Your responsibilities

You provide accurate business information for training, and you let us know when your services, prices, or timings change so we can retrain. You are responsible for how your assistant's replies are used in your business.

Fair use

Assistants are meant for genuine customer conversations. Conversation limits per plan apply to normal use; if usage is extreme, we'll talk to you before any changes.

Liability

We work hard to keep your assistant accurate and available, but no system is perfect. Our liability is limited to the amount you've paid us. We're not liable for business losses caused by assistant errors — which is why we recommend the Business plan for critical customer channels.

Questions about the terms?

Ask us before you sign — we'll give you a straight answer.

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